Shipping policy

SHIPPING

ATTEMPT orders are currently fulfilled from our warehouse in Wuhan, China.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

SHIPPING RATES & ESTIMATED DELIVERY

United Kingdom

Standard International
£14.99

Estimated transit time:
5–8 business days

Free standard shipping is available on eligible UK orders over £300.

European Union

Standard International
£14.99

Estimated transit time:
5–8 business days

Free standard shipping is available on eligible EU orders over £300.

International

Standard International
£23.99

Estimated transit time:
5–10 business days

International rates apply to eligible destinations currently supported by ATTEMPT.

DELIVERY ESTIMATES

Delivery times are estimates and may vary due to customs processing, carrier delays, local holidays, weather, or other circumstances outside our reasonable control.

The delivery estimate shown at checkout is not a guaranteed delivery date.

CUSTOMS, DUTIES & TAXES

ATTEMPT ships internationally from China.

Depending on the destination, an order may be subject to VAT, sales tax, customs duties, import taxes, brokerage fees, or other charges.

Where taxes or import charges are calculated and collected by us at checkout, they will be shown before payment.

Where such charges are not collected at checkout, they may be assessed by the destination country's customs authority or by the delivery carrier and may be payable by the recipient before delivery.

Import rules differ between countries and may change. Customers are responsible for providing any information reasonably required for customs clearance.

We are currently reviewing our international duties and tax configuration. Where checkout specifically states that duties and taxes are included, the checkout indication will apply to that order.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address.

Please contact us as soon as possible if you discover an error in your shipping information. We cannot guarantee that an address can be changed once an order has entered fulfilment.

FAILED DELIVERY OR RETURN TO SENDER

If a parcel is returned to ATTEMPT because of an incorrect or incomplete address, refusal of delivery, failure to collect the parcel, or unpaid import charges, additional shipping costs may be deducted from any refund where permitted by applicable law.

LOST OR DAMAGED SHIPMENTS

If your parcel appears to be lost or arrives damaged, please contact:
info@attempt.studio

Please include your order number and any relevant photographs or tracking information.