Terms of service
TERMS OF SERVICE
OVERVIEW
This online store is operated by LABORATORY11 LTD under the ATTEMPT brand.
Throughout the site, the terms “ATTEMPT”, “we”, “us” and “our” refer to the operator of this online store where the context requires.
By visiting attempt.studio and/or purchasing products from us, you agree to these Terms of Service.
These Terms apply together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy and any other policies displayed on the website.
Nothing in these Terms limits any mandatory rights available to consumers under applicable law.
1. COMPANY INFORMATION
Operator:
LABORATORY11 LTD
Company number:
16176226
Registered in:
England and Wales
Registered office:
Apartment A.07.08 Capella Court
1 Lewis Cubitt Park
London Camden
United Kingdom
N1C 4EL
Email:
info@attempt.studio
Telephone:
+44 7935 911166
Website:
https://attempt.studio
2. ONLINE STORE TERMS
You must provide accurate and complete information when placing an order.
You may not use our products or website for any unlawful purpose or in violation of applicable laws.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing error, stock error, payment failure, or misuse of the website.
Where an order that has already been paid is cancelled by us, the amount paid will be refunded.
3. PRODUCTS
We aim to describe and photograph products as accurately as reasonably possible.
Colours, textures and proportions may appear differently depending on the customer's screen, device and display settings.
Because garments may incorporate washing, dyeing, coating, raw-edge, distressed, artisanal or other finishing processes, minor variations may occur between individual pieces.
Such natural variations are not necessarily defects.
4. PRICING
Prices are displayed in the currency applicable to the customer's market where supported by Shopify Markets.
We reserve the right to correct genuine pricing or technical errors.
Applicable taxes, shipping charges, duties and other charges will be displayed or handled in accordance with the checkout configuration and applicable law.
5. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
An order is accepted when we send confirmation that the order has been accepted or dispatched, subject to applicable law.
We may contact you where additional information is required to process payment, verify an order, or complete customs documentation.
6. PAYMENT
Available payment methods are displayed at checkout.
Payment processing may be provided by Shopify Payments, PayPal or other payment providers.
Payment information is processed by the relevant payment provider in accordance with its terms and privacy practices.
7. SHIPPING
Orders are currently fulfilled from Wuhan, China.
Shipping destinations, rates and estimated delivery periods are described in our Shipping Policy and displayed at checkout.
International orders may be subject to customs processes, duties and taxes.
8. RETURNS AND CANCELLATION
Returns, refunds and statutory cancellation rights are governed by our Returns & Refunds Policy and applicable consumer law.
Nothing in these Terms removes any right that cannot legally be excluded.
9. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on the website is accurate.
However, typographical errors, inaccuracies or omissions may occasionally occur.
We may correct such information where necessary.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its content, including text, graphics, photographs, imagery, logos, product names, designs, layout and other materials, are owned by or used under licence by ATTEMPT, LABORATORY11 LTD or the relevant rights holder.
No content may be reproduced, distributed, modified, commercially exploited or otherwise used without the permission of the relevant rights holder, except where permitted by law.
11. THIRD-PARTY SERVICES
Our website may use or link to third-party services, including payment providers, logistics providers, analytics services and social platforms.
We are not responsible for third-party websites or services that operate independently from us.
12. PROHIBITED USE
You must not use the website:
- for unlawful or fraudulent purposes;
- to interfere with website security or operation;
- to introduce malicious software;
- to infringe intellectual property or privacy rights; or
- to attempt unauthorised access to systems or data.
13. LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights.
Subject to applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from events outside our reasonable control.
14. FORCE MAJEURE
We are not responsible for delay or failure caused by circumstances outside our reasonable control, including customs delays, carrier disruption, natural disasters, industrial action, governmental restrictions or similar events.
15. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer, this choice of law does not deprive you of any mandatory consumer protections available under the laws of the country where you ordinarily reside.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The version published on attempt.studio at the time of your order will apply to that purchase unless applicable law requires otherwise.
17. CONTACT
Questions about these Terms can be sent to:
info@attempt.studio